The shift from "shipping creative" to "understanding the customer"

Ryan Fetterhoff, ReliaQuest

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Episode summary

In this episode, Creative Director Ryan discusses his journey in B2B creative leadership. He challenges the notion that B2B is less creative than B2C, arguing it simply requires a different approach focused on understanding sales cycles and niche audiences. The conversation covers team management philosophy, the role of innovation in creative work, and the importance of staying connected to customers. Ryan shares insights from both large and small organisations, emphasizing the value of embracing constraints and maintaining a growth mindset

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